Here To There Shipping Cyber Security

''Welcome! Let's build your Cyber Security skills!'' Start by filling in your name below: First Name: (input: bind $firstname) Last Name: (input: bind $lastname) [[Let's Begin!|Intro Scenario]]

<img src="https://marquezidimages.neocities.org/1%20Top.png"> [[<img src="https://marquezidimages.neocities.org/2%20Damian.png">->Damian Email 1]] [[<img src="https://marquezidimages.neocities.org/3%20Scott.png">->Scott Email 1]] <img src="https://marquezidimages.neocities.org/2%20bottom.png"> *Click on both emails above. There are clickable items in each email but click on them only if you would do so in a real email. (if: $damianemail and $scottemail is true) [ [[**Click Here|Lauren Response]] to decide how Lauren should respond.] (set: $L1 to false) (set: $L2 to false) (set: $L3 to false) (set: $L4 to false) (set: $L5 to false) (set: $L6 to false) (set: $count to 0)

<img src="https://marquezidimages.neocities.org/5%20Damian.png"> <img src="https://marquezidimages.neocities.org/10%20Justdamian.png"> <img src="https://marquezidimages.neocities.org/6%20damian%20address.png"> <img src="https://marquezidimages.neocities.org/7%20DamianWriting.png"> [[<img src="https://marquezidimages.neocities.org/8%20damian%20client%20info%20pdf.png">->Adobe1]] <img src="https://marquezidimages.neocities.org/9%20damian%20bottom.png"> (Link-repeat: "**Things to Note")[(alert: "-Mr. Dominguez (Lauren’s supervisor) is very stressed right now and has been asking for various items with urgency all morning. - Tile and Floors is the biggest account in the company and Lauren helps manage it. She has good relations with the CEO Ms. Lexington - Tile and Floors is one of the clients that is part of the morning rush.")] [[**Back to Inbox|Cell Phone One]]

<img src="https://marquezidimages.neocities.org/5%20Damian.png"> [[<img src="https://marquezidimages.neocities.org/10%20Justdamian.png">->Damian Email 2]] <img src="https://marquezidimages.neocities.org/7%20DamianWriting.png"> [[<img src="https://marquezidimages.neocities.org/8%20damian%20client%20info%20pdf.png">->Adobe1]] <img src="https://marquezidimages.neocities.org/9%20damian%20bottom.png"> (Link-repeat: "**Things to Note")[(alert: "-Mr. Dominguez (Lauren’s supervisor) is very stressed right now and has been asking for various items with urgency all morning. - Tile and Floors is the biggest account in the company and Lauren helps manage it. She has good relations with the CEO Ms. Lexington - Tile and Floors is one of the clients that is part of the morning rush.")] [[**Back to Inbox|Cell Phone One]] (set:$damianemail to true)

<img src="https://marquezidimages.neocities.org/11%20Adobe.png"> [[Back to Mr. Dominguez' Email|Damian Email 1]] (set: $Adobe1 to true)

<img src="https://marquezidimages.neocities.org/2aScottTop.png"> <img src="https://marquezidimages.neocities.org/2aScottHeader.png"> <img src="https://marquezidimages.neocities.org/2a%20ScottEmail.png"> <img src="https://marquezidimages.neocities.org/2aScottBody.png"> [[<img src="https://marquezidimages.neocities.org/2aScottPdf.png">->Here Invoice]] <img src="https://marquezidimages.neocities.org/2aScottBottom.png"> (Link-repeat: "**Things to Note")[(alert: "-Scott Hendrix is a Shipping Clerk for Here To There Shipping but at a different location. Lauren doesn’t know him very well. - Lauren rarely makes mistakes on shipping documents. - Tile and Floors is one of the clients that is part of the morning rush.")] [[**Back to Inbox|Cell Phone One]]

<img src="https://marquezidimages.neocities.org/2aScottTop.png"> [[<img src="https://marquezidimages.neocities.org/2aScottHeader.png">->Scott Email 2]] <img src="https://marquezidimages.neocities.org/2aScottBody.png"> [[<img src="https://marquezidimages.neocities.org/2aScottPdf.png">->Here Invoice]] <img src="https://marquezidimages.neocities.org/2aScottBottom.png"> (Link-repeat: "**Things to Note")[(alert: "-Scott Hendrix is a Shipping Clerk for Here To There Shipping but at a different location. Lauren doesn’t know him very well. - Lauren rarely makes mistakes on shipping documents. - Tile and Floors is one of the clients that is part of the morning rush.")] [[**Back to Inbox|Cell Phone One]] (set: $scottemail to true)

<img src="https://marquezidimages.neocities.org/2aInvoicepdf.png"> [[Back to Scott's Email|Scott Email 1]]

It’s 2:30 pm and Lauren (Shipping & Logisticts Coordinator) finally goes on her lunch break. Because of a few unexpected rush orders this morning, things have been hectic. To keep things moving along she decides to make it a “working lunch.” While she eats, Lauren opens up her emaill on her phone and sees two new emails. [[Look At Cell Phone Email|Cell Phone One]]

{''How Should Lauren Respond?'' //*click on the blue text based on how Lauren should respond.// [ To Mr. Dominguez' Urgent Message Email:] |3>[ (link: "-Lauren replies to Mr. Dominguez with the client's account number.")[//(text-color:grey)[Lauren replies to Mr. Dominguez with the client's account number.]//[(hide:?4)(set: $L3 to true)(set:$count to it +1)]]] |4>[ (link: "-Lauren doesn't reply to Mr. Dominguez' request.")[//(text-color:grey)[Lauren doesn't reply to Mr. Dominguez' request.]//[(hide:?3)(set: $L4 to true)(set:$count to it +1)]]] [(if: $Adobe1 is true) |5>[ (link: "-Lauren fills in her credentials to view the pdf.")[//(text-color:grey)[Lauren fills in her credentials to view the pdf.]//[(hide:?6)(set: $L5 to true)(set:$count to it +1)]]] (if: $Adobe1 is true) |6>[ (link: "-Lauren doesn't fill in her credentials on the pdf form.")[//(text-color:grey)[Lauren doesn't fill in her credentials on the pdf form.]// [(hide:?5)(set: $L6 to true)(set:$count to it +1)]]] ] [ To Scott Hendrix's Correction Request Email:] |1>[ (link: "-Lauren doesn't reply to Scott with the client's information.")[//(text-color:grey)[Lauren doesn't reply to Scott with the client's information.]//[(hide:?2)(set: $L1 to true)(set:$count to it +1)]]] |2>[ (link: "-Lauren replies to Scott with the corrected client information.")[//(text-color:grey)[Lauren replies to Scott with the corrected client information.]//[(hide:?1)(set: $L2 to true)(set:$count to it +1)]]] (if: $Adobe1 is true) [(event: when $count is 3)[ [[**Continue|LaurenResults]] ] ] (else:) [(event: when $count is 2)[ [[**Continue|LaurenResults]] ] ] [[Back to Inbox|Cell Phone One]] }

**Here's What Happened:** {(if: $L3 is true)[ -Lauren replies to Mr. Dominguez with the client's account number. //(text-color: grey)[ Weeks later a hacker used the information Lauren provided to impersonate Here to There Shipping and phished Tile and Floors for $80,000. Tile and Floors is no longer a client with your company.]//] (if: $L4 is true)[ -Lauren doesn't reply to Mr. Dominguez' request. //(text-color: grey)[ Later in the day Lauren’s coworker mentions he received a similar email. He reported the email to IT, sure enough it was a phishing scam. ]//] (if: $Adobe1 is true)[ -Lauren opened the pdf document link in Mr. Dominguez E-mail. //(text-color: grey)[ A hacker has access to Lauren’s computer screen and monitors what she does while she works.]//] (if: $L5 is true)[ -Lauren fills in her credentials to view the pdf. //(text-color: grey)[ A hacker now has Lauren’s sign in credentials. That information is used to obtain and sell client data. Also to impersonate Lauren and phish her coworkers.]//] (if: $L1 is true)[ -Lauren doesn't reply to Scott with the client's information //(text-colour:grey)[ Order is not placed on the delivery truck and shipping is sent out next day. Mr. Dominguez receives a call from the client stating that they’re planning to work with a different shipping company for rushed orders.]//] (if: $L2 is true)[ -Lauren replies to Scott with the corrected client information. //(text-color: grey)[ Order invoice is corrected right before trucks leave. Items were picked up and delivered on time. Mr. Dominguez informs the team next day that the client was impressed with how quickly we processed the order.]//] } [[Continue|CybersecurityDefined]]

//Over the past months our company has fallen victim to various phishing email scams.// **With your help we can prevent and eliminate this threat.** (Link-repeat: "Cyber Security") [(alert: "Cyber Security- the protection of computer systems and networks from attacks by malicious actors that may result in unauthorized information disclosure, theft of, or damage to hardware, software, or data ")(set: $cyber to true)] is key to protect our company's and your private data. A major tool of cyber security is recognizing and reporting (link-repeat: "Phishing")[(alert: "Phishing is the practice of tricking Internet users (as through the use of deceptive email messages or websites) into revealing personal or confidential information.")(set: $phishing to true)] Attacks //[*To move forward. Click on key terms above.]// (event: when $cyber and $phishing is true)[ [[*Continue|PhishingDefined]] ]

[''Now Let's Practice.'' Select any two emails below. //Treat these as real emails, including what you click on within the email. // (text-colour:grey)[//REMEMBER: Some information may sound like a phishing scam but may be a legitimate email. When in doubt report to IT.// ] {|7>[ [[Email 1|HappyEmail]]] |10>[ [[Email 2|ITEmail]] ] |9>[ [[Email 3|USPSEmail]] ] |8>[ [[Email 4|DamianEmail3]] ] }] { (if: $HappyEmail and $DamianEmail3 is true)[(hide:?9)(hide:?10) [ How Will You Respond? [[Click Here|UserResponse]] ] ] (if: $HappyEmail and $USPSEmail is true)[(hide:?8)(hide:?10) [ How Will You Respond? [[Click Here|UserResponse]] ] ] (if: $HappyEmail and $ITEmail is true)[(hide:?8)(hide:?9) [ How Will You Respond? [[Click Here|UserResponse]] ] ] (if: $DamianEmail3 and $USPSEmail is true)[(hide:?7)(hide:?10) [ How Will You Respond? [[Click Here|UserResponse]] ] ] (if: $DamianEmail3 and $ITEmail is true)[(hide:?7)(hide:?9) [ How Will You Respond? [[Click Here|UserResponse]] ] ] (if: $USPSEmail and $ITEmail is true)[(hide:?7)(hide:?8) [ How Will You Respond? [[Click Here|UserResponse]] ] ] } (set: $U11 to false) (set: $U12 to false) (set: $U13 to false) (set: $U14 to false) (set: $U15 to false) (set: $U16 to false) (set: $U17 to false) (set: $U18 to false) (set: $U19 to false)

<img src="https://marquezidimages.neocities.org/Phishing%20jobaid.PNG"> [[Back|PhishingDefined]] (set: $jobaid to true)

<img src="https://marquezidimages.neocities.org/DamianAnnotate.png"> [[Continue|PhishingAttacks]]

<img src= "https://marquezidimages.neocities.org/9.4HappyEmail.png"> (css: "font-size: 70%") + (font: "Roboto") [Hello $firstname, My name is Aniza Lyonne and I own Happy Trails Outdoor Supplies. We are new customer with your business. Mr. Dominguez told me to contact you about how to place shipment order. Can you help me fill out form online? I’m available right now if you like to do it over Zoom. Here is the link: [[https://us05web.zoom.us/j/888304044?dwd=mj45yaDA88fjK.1|HappyZoom]] Aniza Lyonne, Owner Happy Trails Outdoor Supplies “We make every trail a happy one!” ] <img src= "https://marquezidimages.neocities.org/9.5Bottom.png"> |24>[ [[*Back|PhishingAttacks]] [[*How to Spot a Phishing Attack|PhishingJobAid1]] ] |25>[ [[**Back|MorePractice]] [[*How to Spot a Phishing Attack|PhishingJobAid1]] ] (set: $HappyEmail to true) (if: $MorePractice is 0)[(hide:?25)(show:?24)] (if: $MorePractice is true)[(hide:?24)(show:?25)]

<img src="https://marquezidimages.neocities.org/9.1%20Damian2.png"> (css: "font-size: 70%") + (font: "Roboto")[$firstname, if you can please reach out to Star Office Supply right now about an issue they had with their recent shipment. Their purchasing clerk is traveling between different sites today so you can get a hold of her on her cell: 225-8876. Her name is Susan. Thanks, D. Dominguez Shipment Manger Here to There Shipping ] <img src= "https://marquezidimages.neocities.org/9.5Bottom.png"> |24>[ [[*Back|PhishingAttacks]] [[*How to Spot a Phishing Attack|PhishingJobAid2]] ] |25>[ [[**Back|MorePractice]] [[*How to Spot a Phishing Attack|PhishingJobAid2]] ] (set:$DamianEmail3 to true) (if: $MorePractice is 0)[(hide:?25)(show:?24)] (if: $MorePractice is true)[(hide:?24)(show:?25)]

<img src="https://marquezidimages.neocities.org/9.3USPSEEmail.png"> (css: "font-size: 70%") + (font: "Roboto")[$firstname, A shipment you sent was cancelled due to insufficient information. If this is mistake. Use the link below to fix error. [[https://USPStracking.com/jjaSSK233#111k&ei--338aaF|Adobe2]] ] <img src= "https://marquezidimages.neocities.org/9.5Bottom.png"> |24>[ [[*Back|PhishingAttacks]] [[*How to Spot a Phishing Attack|PhishingJobAid3]] ] |25>[ [[**Back|MorePractice]] [[*How to Spot a Phishing Attack|PhishingJobAid3]] ] (set: $USPSEmail to true) (if: $MorePractice is 0)[(hide:?25)(show:?24)] (if: $MorePractice is true)[(hide:?24)(show:?25)]

<img src="https://marquezidimages.neocities.org/3.4AnizaZoom.png"> [[Back|HappyEmail]] (set: $HappyZoom to true)

<img src = "https://marquezidimages.neocities.org/9.2ITEmail.png"> (css: "font-size: 70%") + (font: "Roboto")[Good Morning $firstname, We’re doing an update on our login system and have to reset all employee passwords. Please update your password now using the link below otherwise you may lose any recent files or data you’re currently working on. Thank you. [[ITpasswordReset (click here)|PasswordReset]] ] <img src= "https://marquezidimages.neocities.org/9.5Bottom.png"> |24>[ [[*Back|PhishingAttacks]] [[*How to Spot a Phishing Attack|PhishingJobAid4]] ] |25>[ [[**Back|MorePractice]] [[*How to Spot a Phishing Attack|PhishingJobAid4]] ] (set: $ITEmail to true) (if: $MorePractice is 0)[(hide:?25)(show:?24)] (if: $MorePractice is true)[(hide:?24)(show:?25)]

<img src= "https://marquezidimages.neocities.org/3.8ITReset.png"> [[Back|ITEmail]] (set: $PasswordReset to true)

<img src="https://marquezidimages.neocities.org/11%20Adobe.png"> [[Back|USPSEmail]] (set: $Adobe2 to true)

{''How Will You Respond?'' (set: $Ucount to 0) [ (if: $HappyEmail is true) [ Ms. Lyonne's Happy Trails Outdoor Supply Email:] (if: $HappyZoom is true) [ //(text-colour:grey)[-You clicked on Zoom Link to meet with her.]//[(Set: $U11 to true)(set:$Ucount to it +1)]] (if: $HappyEmail is true and $HappyZoom is 0) |11>[ (link: "-Click on Zoom Link to meet with her.")[//(text-colour:grey)[-Click on Zoom Link to meet with her.]//[(hide:?12)(hide:?13)(Set: $U11 to true)(set:$Ucount to it +1)]]] (if: $HappyEmail is true and $HappyZoom is 0) |12>[ (link: "-Reply with Zoom link you generated in order to meet with her.")[//(text-color:grey)[-Reply with Zoom link you generated in order to meet with her. ]//[(hide:?11)(hide: ?13)(set:$U12 to true)(set:$Ucount to it +1) ]]] (if: $HappyEmail is true and $HappyZoom is 0) |13>[ (link: "-Report Ms. Lyonne's email to IT.")[//(text-color:grey)[-Report Ms. Lyonne's email to IT.]// [(hide:?11)(hide: ?12)(set:$U13 to true)(set:$Ucount to it +1) ]]] ] [ (if: $ITEmail is true) [ IT Password Reset Email] (if: $ITEmail is true) |18>[ (link: "-Click on the link and fill in the information in order to reset your password.") [//(text-color:grey)[-Click on the link and fill in the information in order to reset your password.]// [(hide: ?19)(set: $U18 to true)(set:$Ucount to it +1)]]] (if: $ITEmail is true) |19>[ (link: "-Report Password Reset email to IT.")[//(text-color:grey)[-Report Password Reset email to IT.] //[(hide: ?18)(set: $U19 to true)(set:$Ucount to it +1)]]] ] [ (if: $USPSEmail is true) [ USPS Tracker EMail:] (if: $USPSEmail is true) |16>[ (link: "-Click on the USPS tracker link and fill in your information to see which shipment was canceled.")[//(text-color:grey)[-Click on the USPS tracker link and fill in your information to see which shipment was canceled.]// [(hide:?17)(set:$U16 to true)(set:$Ucount to it +1)]]] (if: $USPSEmail is true) |17>[ (link:"-Report USPS email to IT.")[//(text-color:grey)[-Report USPS email to IT.]// [(hide:?16)(set: $U17 to true)(set:$Ucount to it +1)]]] ] [ (if: $DamianEmail3 is true) [ Mr. Dominguez Star Office Supply Email:] (if: $DamianEmail3 is true) |14>[ (link: "-Call Susan, the Star Office Supply clerk, using the phone number provided.") [//(text-color:grey)[-Call Susan, the Star Office Supply clerk, using the phone number provided.]// [(hide: ?15)(set:$U14 to true)(set:$Ucount to it +1)]]] (if: $DamianEmail3 is true) |15>[ (link: "-Report Mr. Dominguez' email to IT.") [//(text-color:grey)[-Report Mr. Dominguez' email to IT.]// [(hide:?14)(set:$U15 to true)(set:$Ucount to it +1)]]] ]} [(event: when $Ucount is 2)[ [[Continue|UserResults]] ] ] [[Back|PhishingAttacks]]

{''Here's what happened:'' (if: $HappyEmail is true) [ (text-style:"underline")[Ms. Lyonne's Happy Trails Outdoor Supply Email:]] (if: $U11 or $HappyZoom is true)[ -You clicked on Zoom Link to meet with her. //(text-colour:grey)[ The link opens up and you meet with and help Ms. Lyonne. You remember afterwards that all virtual meetings need to be generated and sent by you. (set:$ResultCount to it +2)]//(set: $HappyResult to true)] (if: $U12 is true)[ -You reply with a Zoom link you generated in order to meet with her. //(text-colour:grey)[ You meet with Ms. Lyonne and assist her with completing the shipment order. She becomes a new client under your management. (set:$ResultCount to it +1)]//(set: $HappyResult to true)] (if: $U13 is true)[ -You report Ms. Lyonne's email to IT. //(text-colour:grey)[ IT confirms the next day this email is legitimate. Ms. Lyonne has already been assisted by another shipping coordinator. (set:$ResultCount to it +2)]//(set: $HappyResult to true)] (if: $ITEmail is true) [ (text-style:"underline")[IT Password Reset Email]] (if: $U18 is true)[ -You clicked on the link and filled in your information in order to reset your password. //(text-colour:grey)[ Hackers now have access to your login information. (set:$ResultCount to it +7)]//(set: $ITResult to true)] (else:) [(if: $PasswordReset is true)[ -You clicked on the link in the email. //(text-colour:grey)[ You start to receive excessive spam emails over the next few weeks. (set:$ResultCount to it +2)]//]] (if: $U19 is true)[ -You report the Password Reset email to IT. //(text-colour:grey)[ IT confirms this email is a phishing scam. (set:$ResultCount to it +1)]//(set: $ITResult to true)] (if: $USPSEmail is true) [ (text-style:"underline")[USPS Tracker EMail:]] (if: $U16 is true)[ -You clicked on the USPS tracker link and filled in your information to see which shipment was canceled. //(text-colour:grey)[ Hackers use your login information to steal client data and phish all client accounts. (set:$ResultCount to it +7)]//(set: $USPSResult to true)] (else:) [(if: $Adobe2 is true)[ -You clicked on the link in the email. //(text-colour:grey)[ Malware was installed in your device. (set:$ResultCount to it +2)]//]] (if: $U17 is true)[ - You report the USPS email to IT. //(text-colour:grey)[ IT confirms this email is a phishing scam. (set:$ResultCount to it +1)]//(set: $USPSResult to true)] (if: $DamianEmail3 is true) [ (text-style:"underline")[Mr. Dominguez Star Office Supply Email:]] (if: $U14 is true)[ -You call Susan, the Star Office Supply clerk, using the phone number provided. //(text-colour:grey)[ You speak to Susan who explains the issue they had with their recent shipment. (set:$ResultCount to it +1)]//(set: $DamianResult to true)] (if: $U15 is true)[ -You report Mr. Dominguez' email to IT. //(text-colour:grey)[ IT confirms the next day this email is legitimate. You call Susan but she’s out for the day and doesn’t respond. (set:$ResultCount to it +2)]//(set: $DamianResult to true)]} [[Continue|Evaluation]]

(If: $ResultCount is 2)[$firstname, you had the best outcome. Please continue to use Cyber Security best practices. [[Click Here|Final]] ] (if: $ResultCount is 3) [$firstname, you did well, but there is room for improvement. [[Click Here|Final]] ] (if: $ResultCount >3 and $ResultCount <7) [$firstname, you made some critical errors, please refer to job aid when handling emails. [[Click Here|Final]] ] (if: $ResultCount >=7) [$firstname, you put yourself and the company in severe risk. Please go through the remaining emails, use the job aid to assist you. [[Click Here|MorePractice]] ] (set: $HappyZoom to 0) (set: $Adobe2 to 0) (set: $PasswordReset to 0)

''Review the final two E-mails'' {|20>[ [[Email 1|HappyEmail]]] |21>[ [[Email 2|ITEmail]] ] |22>[ [[Email 3|USPSEmail]] ] |23>[ [[Email 4|DamianEmail3]] ] } (if: ($HappyEmail is true) and ($ITEmail is true) and ($USPSEmail is true) and ($DamianEmail3 is true) ) [[Click Here to Respond|UserResponse2]] (set: $MorePractice to true) (if: $HappyResult is true)[(hide:?20)] (if: $ITResult is true)[(hide:?21)] (if: $USPSResult is true)[(hide:?22)] (if: $DamianResult is true)[(hide:?23)] (set: $U23 to false) (set: $U24 to false) (set: $U25 to false) (set: $U26 to false) (set: $U27 to false) (set: $U28 to false) (set: $U29 to false) (set: $U30 to false) (set: $U31 to false)

Thank you for your time. //Be vigilant, stay safe, protect our and your data.// Heads up! We will send you mock phishing emails over the coming weeks to test your skills and determine if further training is necessary. Phishing Job Aid pdf will be emailed to you upon completion of this training. Also available for reference on: //Staff Portal -> Job Aids->Cyber Security// (set:$CyberSecurityComplete to true)

{''How Will You Respond?'' (set: $Ucount to 0) [(if: $HappyResult is 0) [ Ms. Lyonne's Happy Trails Outdoor Supply Email:] (if: $HappyZoom is true) [ //(text-colour:grey)[-You clicked on Zoom Link to meet with her.]//[(Set: $U23 to true)(set:$Ucount to it +1)]] (if: $HappyResult is 0 and $HappyZoom is 0) |23>[ (link: "-Click on Zoom Link to meet with her.")[//(text-colour:grey)[-Click on Zoom Link to meet with her.]//[(hide:?24)(hide:?25)(Set: $U23 to true)(set:$Ucount to it +1)]]] (if: $HappyResult is 0 and $HappyZoom is 0) |24>[ (link: "-Reply with Zoom link you generated in order to meet with her.")[//(text-color:grey)[-Reply with Zoom link you generated in order to meet with her. ]//[(hide:?23)(hide: ?25)(set:$U24 to true)(set:$Ucount to it +1) ]]] (if: $HappyResult is 0 and $HappyZoom is 0) |25>[ (link: "-Report Ms. Lyonne's eMail to IT.")[//(text-color:grey)[-Report Ms. Lyonne's E-Mail to IT.]// [(hide:?23)(hide: ?24)(set:$U25 to true)(set:$Ucount to it +1) ]]] ] [ (if: $ITResult is 0) [ IT Password Reset Email] (if: $ITResult is 0) |26>[ (link: "-Click on the link and fill in the information in order to reset your password.") [//(text-color:grey)[-Click on the link and fill in the information in order to reset your password.]// [(hide: ?27)(set: $U26 to true)(set:$Ucount to it +1)]]] (if: $ITResult is 0) |27>[ (link: "-Report Password Reset email to IT.")[//(text-color:grey)[-Report Password Reset email to IT.] //[(hide: ?26)(set: $U27 to true)(set:$Ucount to it +1)]]] ] [ (if: $USPSResult is 0) [ USPS Tracker EMail:] (if: $USPSResult is 0) |28>[ (link: "-Click on the USPS tracker link and fill in your information to see which shipment was canceled.")[//(text-color:grey)[-Click on the USPS tracker link and fill in your information to see which shipment was canceled.]// [(hide:?29)(set:$U28 to true)(set:$Ucount to it +1)]]] (if: $USPSResult is 0) |29>[ (link:"-Report USPS email to IT.")[//(text-color:grey)[-Report USPS email to IT.]// [(hide:?28)(set: $U29 to true)(set:$Ucount to it +1)]]] ] [ (if: $DamianResult is 0) [ Mr. Dominguez Star Office Supply Email:] (if: $DamianResult is 0) |30>[ (link: "-Call Susan, the Star Office Supply clerk, using the phone number provided.") [//(text-color:grey)[-Call Susan, the Star Office Supply clerk, using the phone number provided.]// [(hide: ?31)(set:$U30 to true)(set:$Ucount to it +1)]]] (if: $DamianResult is 0) |31>[ (link: "-Report Mr. Dominguez' email to IT.") [//(text-color:grey)[-Report Mr. Dominguez' email to IT.]// [(hide:?30)(set:$U31 to true)(set:$Ucount to it +1)]]] ]} [(event: when $Ucount is 2)[ [[Continue|UserResults2]] ] ] [[Back|MorePractice]]

{''Here's what happened:'' (if: $U23 or $U24 or $U25 is true) [ (text-style:"underline")[Ms. Lyonne's Happy Trails Outdoor Supply Email:]] (if: $U23 or $HappyZoom is true)[ -You clicked on Zoom Link to meet with her. //(text-colour:grey)[ The link opens up and you meet with and help Ms. Lyonne. You remember afterwards that all virtual meetings need to be generated and sent by you. (set:$ResultCount2 to it +2)]//(set: $HappyResult to true)] (if: $U24 is true)[ -You reply with a Zoom link you generated in order to meet with her. //(text-colour:grey)[ You meet with Ms. Lyonne and assist her with completing the shipment order. She becomes a new client under your management. (set:$ResultCount2 to it +1)]//(set: $HappyResult to true)] (if: $U25 is true)[ -You report Ms. Lyonne's eMail to IT. //(text-colour:grey)[ IT confirms the next day this email is legitimate. Ms. Lyonne has already been assisted by another shipping coordinator. (set:$ResultCount2 to it +2)]//(set: $HappyResult to true)] (if: $U26 or $U27 is true) [ (text-style:"underline")[IT Password Reset Email:]] (else:) [(if: $PasswordReset and $MorePractice is true)[ IT Password Reset Email:] ] (if: $U26 is true)[ -You clicked on the link and filled in your information in order to reset your password. //(text-colour:grey)[ Hackers now have access to your login information. (set:$ResultCount2 to it +7)]//(set: $ITResult to true)] (else:) [(if: $PasswordReset and $MorePractice is true)[ -You clicked on the link in the email. //(text-colour:grey)[ You start to receive excessive spam emails over the next few weeks. (set:$ResultCount2 to it +2)]//]] (if: $U27 is true)[ -You report the Password Reset email to IT. //(text-colour:grey)[ IT confirms this email is a phishing scam. (set:$ResultCount2 to it +1)]//(set: $ITResult to true)] (if: $U28 or $U29 is true) [ (text-style:"underline")[USPS Tracker EMail:]] (else:) [(if: $Adobe2 and $MorePractice is true)[ USPS Tracker Email:] ] (if: $U28 is true)[ -You clicked on the USPS tracker link and filled in your information to see which shipment was canceled. //(text-colour:grey)[ Hackers use your login information to steal client data and phish all client accounts. (set:$ResultCount2 to it +7)]//(set: $USPSResult to true)] (else:) [(if: $Adobe2 and $MorePractice is true)[ -You clicked on the link in the Email. //(text-colour:grey)[ Malware was installed in your device. (set:$ResultCount2 to it +2)]//]] (if: $U29 is true)[ - You report the USPS email to IT. //(text-colour:grey)[ IT confirms this email is a phishing scam. (set:$ResultCount2 to it +1)]//(set: $USPSResult to true)] (if: $U30 or $U31 is true) [ (text-style:"underline")[Mr. Dominguez Star Office Supply Email:]] (if: $U30 is true)[ -You call Susan, the Star Office Supply clerk, using the phone number provided. //(text-colour:grey)[ You speak to Susan who explains the issue they had with their recent shipment. (set:$ResultCount2 to it +1)]//(set: $DamianResult to true)] (if: $U31 is true)[ -You report Mr. Dominguez' email to IT. //(text-colour:grey)[ IT confirms the next day this email is legitimate. You call Susan but she’s out for the day and doesn’t respond. (set:$ResultCount2 to it +2)]//(set: $DamianResult to true)]} [[Continue|Evaluation2]]

<img src="https://marquezidimages.neocities.org/Phishing%20jobaid.PNG"> [[Back|HappyEmail]]

<img src="https://marquezidimages.neocities.org/Phishing%20jobaid.PNG"> [[Back|DamianEmail3]]

<img src="https://marquezidimages.neocities.org/Phishing%20jobaid.PNG"> [[Back|USPSEmail]]

<img src="https://marquezidimages.neocities.org/Phishing%20jobaid.PNG"> [[Back|ITEmail]]

(If: $ResultCount2 is 2)[$firstname, you had the best outcome. Please continue to use Cyber Security best practices. [[Click Here|Final]] ] (if: $ResultCount2 is 3) [$firstname, you did well, but there is room for improvement. [[Click Here|Final]] ] (if: $ResultCount2 >3 and $ResultCount2 <7) [$firstname, you made some critical errors, please refer to job aid when handling E-mails. [[Click Here|Final]] ] (if: $ResultCount2 >=7) [$firstname, you put yourself and the company in severe risk. Refer to job aid whenever handling E-mails. A training specialist will aid you with additional practice resources. [[Click Here|Final]] ]

''Recognize and Report Phishing Attacks'' Review the following job aid: [[How to Spot a Phishing Attack|Phishing Job Aid]] (if: $jobaid is true) [Let's look at the [[phishing email|LaurenReview]] Lauren recieved to identify the warning signs.]